Interior Design and Designers Industry News and Views Cape Town

Interior Design | The Rewards of Excellent Service

The ultimate goal of an Interior Design project is to design a space optimally – to best serve its intended purpose. Successful projects achieve this goal effectively, efficiently and impressively.

Great Interior Designers combine art and science to achieve the functional and aesthetic objectives of a project within the constraints of the Project Plan. They deliver according to the agreed scope, time-frame and budget.

Tight deadlines, challenging requirements and result-focused clients ramp up the pressure on Designers. Successful designers are by default great conductors. They keep their orchestra playing in tune, on time and from the same page – despite the noise, the distractions and the pressure.

Great results are no accident, but instead flow from a balanced, yet sumptuous combination of artistic flair, solid project management capabilities and excellent communication skills. The results of a project mirror the caliber of the Designer and reflect their ability to bring a brief to life.

Every project has a unique set of challenges – some major, others minor. Challenging projects may become stressful for both the client and the Designer.

It’s therefore extremely gratifying when a challenging project has a happy ending. There’s no greater reward for a Designer than this, as is illustrated in this heartwarming “Thank-you” from one of our clients (edited for relevance), below:

Steve and Pat,

Re: Office Interior Design

I had the luxury of resuming my seat at my “just for me” high desk this morning (I can assure you no person has yet been able to fit underneath the desk but then again my wife and I may have drinks there tonight).

I then scoped the view, absorbed the aura and took a moment to appreciate the exceptional craftmanship displayed in the offices. From the glass “brainstorming” table to the practical pin boards above the desks, the warmth of the library to the durable “easy access” bar outside it is all incredibly well done.

I want to use this moment to personally thank you and your team for delivering such an exceptional product. I know you had to put up with a sub par project manager (yes, Paddy did warn me 1000 times) and my occasional tantrums and yet you still delivered above all expectations.

Thanks guys, much appreciated!!!
Clark.

Feedback from more of our Happy customers…

Hi Brandon & Steven,

Re: Vanity Design

Your team has completed the instillation and it looks absolutely stunning 🙂 Thank You!

Kind Regards
Anschi

Hi Patrick,

Re: Artscape Project

I saw the installation at the Artscape and was really impressed, it looks stuning!

The workmanship was really top notch and for a first time NeoLITH installation, your guys really did a great job.

Claire

The Gardner Interior Concepts Promise

At Gardner Interior Concepts, we pride ourselves on providing the best client experience.

Our Service Model is customer-centric – geared towards ensuring the best service and results.

A Full Service solution based on your requirements. One call does it all:
=> Design, Construction, Joinery, Manufacturing, Installation, Carpentry, Plumbing, Electrical, Tiling, Painting.

Management and Delivery for every component of your project:
=> Our in-house team of sub-contractors supplement our services to provide end-to-end delivery.

One Quotation for your entire project:
=> Our itemized Quotations provide a comprehensive breakdown of all fees and costs.

A Transparent Costing Model:
=> No hidden or unexpected costs. Additional items are agreed, costed and signed off before work is started.

A designated Project Manager:
=> Our experienced Project Managers guarantee success: Within scope and budget, and on time.

To Summarize:

  • One call does it all – One call initiates your project;
  • A one-stop-shop Service Model – One team and one point of contact;
  • One comprehensive Quotation – Itemized Breakdown for Everything;
  • Total Transparency with Costs – No hidden costs and no surprises;
  • Meticulous Project Management – No overruns on Cost, Schedule or Budget.

Also Read: Project Updates

Also Read: Achievements

Also Read: Office Interior Design

Also View: Office Interior Design Gallery

Also Read: New Product Launches, Promotions, Giveaways

Interior Design | The Rewards of Excellent Service

Gardner Interior Concepts | New Product Launches and Promotions

Welcome to the Gardner Interior Concepts Product Launch and Promotions update page. Here you will find our latest Product Launches, Exclusive Promotions and “one of a kind” Giveaways.

We have something special for everyone. Browse and explore our exciting new products and offerings below.

We welcome and appreciate your feedback and suggestions. Please feel free to Contact us or leave a Comment.

Introducing the GIC River Table

Creative and Artistic Design

This exclusive artistic masterpiece brings the great outdoors right into your home – tastefully and beautifully.

The GIC River Table is no optical illusion or mirage. It offers a life-like and realistic impression so striking, it may have you hearing the sounds of the mighty river which it depicts so powerfully and amazingly.

This stunning table combines art, style and decor – seamlessly and elegantly. Get your River Table today.

The GIC River Table will be featured at the “Desert Expo” at the end of November 2018. Order yours now.

The River Table is designed to your personal specifications. Please provide your size preferences for your quote.

Use the Quick Response Form below to Place Your Order, Submit Your Inquiry, or Provide your Suggestions regarding any changes or improvements you wish to see in future releases of the River Table.

Don’t delay… Get your exclusive GIC River Table today. Click here to learn more about the GIC River Table.

Introducing the Gardner Interior Concepts Patio Server

The Essential Outdoor Party Accessory

The high quality GIC Patio Server brings exclusive style and convenience to your outdoor entertainment.

Perfect for Summer!

The versatile GIC Patio Server offers smart and innovative features – functionality, reliability and portability.

For durability, reliability and intuitive practicality, the GIC Patio Server offers unbeatable value.

A fully extendable drawer and six hooks for cloths and utensils keeps everything organized, and the lockable caster wheels enables smooth mobility and stationary stability – everything at your fingertips before you need it.

  • Lockable caster wheels;
  • Solid Oak timber slatted shelf;
  • Solid 32mm Oak or Bamboo worktop;
  • 6 x Utensil & Cloth hooks;
  • 1 x Fully extendable drawer;
  • Solid Meranti hand-painted frame.

Gardner Interior Concepts | New Product Launches and Promotions

Cape Town Shopfitters | Artfully Integrating Science and Psychology

Shopfitting – A Potent Tool For Business Growth

The long-term survival and profitability of a business is determined solely by its market impact.

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In order to create a positive impact and build a sustainable enterprise, a business must master the art of effective customer engagement.

If a business fails in this regard, an early demise due to decreasing patronage and diminishing customer loyalty is inevitable. An active customer base is the heart-beat of a thriving business. Without any customers, there is no business.

In the past, high-quality products and excellent customer service differentiated market-leading businesses from their competitors, but today, times have changed…

Prolonged spells of adverse trading conditions are challenging and testing both the resilience and agility of of every enterprise on many levels. The global economy is mired in uncertainty and customer confidence is waning – hamstrung by financial constraints.

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Businesses are forced to do more than simply excel at their core competencies in order to remain relevant and competitive. To remain economically viable a business must evolve and adapt to the prevailing market forces which currently place the customer firmly in the pound seats. Expensive marketing campaigns and catchy slogans no longer guarantee increased footfall, patronage or market domination.

The role of CRM

Although CRM systems play a crucial role in customer management programs, an enterprise must maximize returns by doing more with less. This includes leveraging their assets and optimizing their resources to exploit every available opportunity.

The art of “Customer Relationship Management” or “Customer Retention Management”, transcends the capabilities of a software package. There is a very strong correlation between the success of a business and its ability to attract new customers and this places a premium on the quality of the interaction that a business has with its audience – prospects and customers.

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Presentation – The Portal to Customer Engagement

It is often said that presentation is king. This is absolutely correct. Presentation is everything. Businesses focused on attracting and retaining customers, must invest meaningfully in finding and implementing the best options to present their offerings to their audience. Presentation is the first step in the customer engagement process, irrespective of the location of a business.

Businesses operating from a virtual location in cyberspace face the same “presentation” challenges as those operating from a traditional, physical brick and mortar location.

The presentation of a business is often the first point of contact with a prospective customer. First impressions last, and we only have one chance to make a first impression. These are two timeless truisms that are particularly relevant in the business world.

Modern-day customers are more discerning and look beyond the hype and marketing tricks. Customers or prospects may subliminally equate a professional presentation with the overall professionalism of a business. The presentation of a business is akin to a silent salesperson. It creates a presence and speaks volumes for a business – silently.

An effective presentation is attractive and magnetic. It appeals to the senses and immediately generates interest – akin to a lure and a hook! A business that underestimates the importance of the presentation aspect of its operation will soon find its customers voting with their feet – taking their wallets and patronage somewhere else. The risk of missing out on a high quality product, excellent service or a good deal seldom overrides the drawbacks of poor presentation.

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A well-constructed presentation with an irresistible call to action is often the clincher as it converts prospects into customers and expedites the process of closing a deal. For the purposes of this article, we will focus on optimizing the presentation of your offerings for a traditional brick and mortar location.

Consult an Expert

At Gardner Interior Concepts – Cape Town’s leading shopfitting specialists – we are committed to providing your business with the tools for success by delivering solutions that drive effective customer engagement to accelerate business growth.

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Our comprehensive service portfolio covers every aspect of designing new stores, offices, kiosks, showrooms and businesses and we also offer innovative solutions for refurbishing, remodeling and renovating. We see your business as the art, displayed on the canvas of a brick and mortar container. We focus on designing inspiring and appealing presentation spaces which create a compelling “sales environment” – conducive to facilitating engagement and leaving your customers with a lasting and indelible impression of your brand.

Enhancing the customer experience

We use science, art and psychology to maximize the impact of your brand by creating a unique, superior and unforgettable customer experience. For customers, retail therapy is as much about ambiance, setting and impact as it is about getting what you want in exchange for your hard-earned dollars.

It is an emotional experience which can be enhanced by various triggers such as lighting, colors, scents, music and overall design within an optimal floor plan and layout. We also include customer comfort, safety and security components in our designs.

Integrating Optimal Space Usage, Flow and Design

Natural flow is an integral feature of our design and at the forefront of our space-planning considerations. Customer flow management can make or break the customer experience. The first impression of your layout, presentation features and signage will immediately influence a customer’s choice as to whether they retreat in haste, or succumb to the irresistible urge to step inside and explore your offerings at close quarters.

Our mission is to optimize your available floor-space for effective usage with an intuitive layout, effective signage and captivating presentation features that are primed to guide your customers along a strategically designed path around the store – from the moment they enter – all the way to your point of sale installations.

To simplify browsing, we can provide different zones to house specific items or categories, together with special zones for featured products or services. We also provide all the required display features, fixtures and fittings.

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Our design is informed by the intended flow of traffic, the location of “must see” zones and any other designated “high traffic” areas. We ensure that the design of your point of sale installations, queuing areas and priority displays does not affect traffic flow or impede access to any area.

Conclusion

The implementation of a shopfitting solution that delivers on your expectations and reflects your brand is not an easy exercise. For the best results, it’s advisable to enlist the help of an expert once you have crystallized the objectives of your project. Specialists can help you avoid the many hidden and costly pitfalls of this domain.

The help of an expert can ensure that your results enhance your brand and accelerates business growth. A solution that works well for your customers and gains their seal of approval, is the ultimate reward for your efforts.

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Contact Cape Town’s specialist shopfitters, Gardner Interior Concepts, today for professional advice with your project. We have both the industry expertise and experience to provide the best design solution for your business. Our obligation-free advisory and planning service will assist you with the creation of a dynamic environment to support and enhance your operation, allowing you to focus on running your business.

Simply share your requirements with us and we will do the rest to ensure that your business makes a positive, significant and sustainable market impact. Our solutions including space planning and optimization for intuitive traffic flow, as well as displays, cabinets, shelving, fixtures, flooring and suitable lighting, signage and colors.

Our solutions are designed to “sell” your brand and captivate your customers to ensure business growth, longevity and profitability to guarantee exceptional returns on your investment.

Make a positive impact. Make your first impression last. Make the right choice.

Contact Gardner Interior Concepts today and get your shopfitting project done right, the first time.

Cape Town Shopfitters | Artfully Integrating Science and Psychology

Gardner Interior Concepts Cape Town | Kitchen Design Tips

Kitchen Design Projects – Remodeling and Renovations

Remodeling or redesigning your kitchen is quite an exciting adventure and holds the promise of an enhanced new lifestyle. If your makeover stems from a long overdue need for change, your project will be tinged with a rosy hue of optimism.

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Kitchen makeovers born out of a need for additional space, extra functionality or a more family-oriented design, carry the weight of great expectations.

Formalize your Requirements

Kitchen renovation or remodeling projects are not overnight exercises, but take weeks or months, depending on the size and complexity of your project. A complex project may require architects, general contractors, plumbers, electricians and other professionals to assist your Kitchen Designer.

To quote a well-known truism: “To get what you want, you must know what you want.”

The best starting point for a successful Kitchen Remodeling project is getting to know your kitchen space. Begin by reviewing the way you use your kitchen and focus on how you can make it work better for you.

The important factors to note are the shape and size of your kitchen space and how this impacts on your preferences in terms of access, work-flow (zones or triangles), movement, seating and the proximity of inter-dependent items and areas. This will help you to understand your constraints and limitations.

Use the actual dimensions and measurements of walls and floor areas as a practical means of establishing the feasibility of specific ideas, wishes and plans, in order to eliminate assumptions and clarify any uncertainty. It will also prevent you from painting yourself into a corner – forever stuck on a misguided assumption. Attempting the impossible guarantees failure, before you’ve even started.

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The placement and location of your preparation, storage and cooking areas should be a prime feature of your design deliberations.

Experts concur that you should contact your Kitchen Designer only once you have defined your requirements to an acceptable degree. You can reduce your options by elimination if you subject your wish-list – ideas, wants and needs – to a feasibility/do-ability test within the constraints of your remodeling space.

Make the right choices

It is possible to make the right choices if you allow your own personal style and taste to inform your kitchen design style. This will also reduce your options considerably and make things easier for both you and your Kitchen Designer.

Your desired lifestyle is the blueprint for your new kitchen and your kitchen design should reflect the way you use your kitchen on a daily basis.

How to avoid mistakes

Search results on Kitchen Design projects are dominated by glossy images of breathtaking kitchens and numerous success stories. Sadly, excellent results are not a given. Peeking behind the euphoria, under the veneer and beyond the backsplash reveals the secrets to a successfu